Key responsibilities

• Establish productive, professional relationships with key personnel in assigned customer accounts to ensure they are managed in line with the agreed standards.
• Provide overall support and assistance to the line manager and the department as and when needed.
• Manage projects within the agreed timelines and processes to ensure successful and timely roll-out.
• Assist with the marketing calendar for assigned customer accounts and reconcile actual activity versus planned activity.
• Ensure all activities are managed within budget and that standard operating procedures are followed for all procured activities.
• Execute the routine monthly communications activities through monthly statements, newsletters etc.
• Write marketing briefs, coordinate with agencies, negotiating fees where required, track and manage the jobs in a systematic manner to ensure that they are delivered within the timelines.
• Manage end to end execution of product stands/kiosks and track and manage the installation and dismantling of stands and arrange sales collaterals as required to ensure the bank’s overall image is maintained.
• Proactively deliver a weekly status update to the line manager in line with the required standard.
• Ensure that information is accurately given in a timely manner to other departments relying on data to complete reports, i.e. Finance.
• Work with bank approved external suppliers to deliver marketing activities as required.
• Manage supplier relationship so that the performance of said suppliers is of a standard that ADCB would expect and accept.
• Work closely with the line manager and provide support in the roll out of various marketing campaigns.
• Complete creative and copy reviews to ensure that all material produced is in line with ADCB’s brand standards.