Job description

The Fraud Prevention Lead operates as the first line of defense against fraudulent activity across Tap Payments payment platforms, within a FinTech organization revolutionizing online payments across the MENA region by connecting businesses with simple and unified payment experiences. The role sits within the Governance, Risk & Compliance (GRC) department and collaborates closely with the Compliance Team, which works hand-in-hand with regulators throughout MENA to ensure ultra-safe and secure merchant payments. The Fraud Prevention Lead is responsible for leading fraud prevention operations, supporting fraud specialists reviewing alerts and reports, identifying suspicious activity, and acting as the escalation point for fraud-related issues. The role requires analyzing fraud trends, using a variety of tools, systems, and reports to detect fraud patterns, reviewing merchant accounts and transactions for potential fraud, and working closely with fraud, onboarding, and activations teams to implement fraud prevention recommendations. The position collaborates directly with the Fraud Manager on improvements to fraud review processes, communicates frequently with leadership, manages team scheduling, conducts regular check-ins, and completes mid-year and year-end reviews. Additional duties include assisting management and internal teams with ad hoc fraud reviews, ensuring compliance with anti-money laundering requirements including KYC and sanctions regulations, and performing duties aligned with business demands and growth of the role. The candidate is expected to demonstrate strong PayTech knowledge, maintain fraud risk oversight, support transaction monitoring, enforce regulatory compliance, manage fraud investigations, and contribute to maintaining a secure payment environment for global merchants across the MENA region.