Job description

Revenue Management decisions at Etihad run through PROS RM and Group Sales Optimizer (GSO), and this Abu Dhabi delivery manager keeps those platforms developing and stable. The product roadmap, backlog, release planning and lifecycle for RM and Group Sales solutions sit with you. Business requirements become technical specifications, integration designs and acceptance criteria for each enhancement and upgrade. Data flows between PROS, Amadeus Altéa Inventory, RAAV, schedules, fares, bookings and revenue systems need constant attention to performance, data quality and SLAs. Within the Digital Technology & Innovation Division (DTI), integration, platform and data teams own the underlying platforms, so dependencies, sequencing and capacity are negotiated with them. The Offer business and DTI both rely on you to translate requirements and settle technical trade-offs. Vendors are held to SLAs, change requests and defect resolution, with technical input into commercial discussions. Incident, problem, change and environment management keep the platforms stable, backed by documentation, data dictionaries and runbooks. Five years in airline technology or revenue management is required, including 4 years hands-on with PROS RM, plus Amadeus Altéa integration experience and knowledge of ATPCO fares, PNRs and inventory. A Bachelor's in Computer Science, Engineering or Operations Research and strong API, SaaS, cloud and SQL skills are expected.