Job description

The Senior Supervisor - Cash Management Services at Transguard Group is responsible for overseeing teller operations and cash deposit center activities across client locations. Based in Abu Dhabi, the role manages outsourced staff, promotes team retention and morale, and ensures operational continuity through cross-training. Key functions include reducing quality costs through training and workflow improvements, controlling resources and overtime, and ensuring projects are delivered within budget. The supervisor will coordinate with admin and recruitment teams for staff onboarding, oversee timely report delivery in line with SLAs, schedule tellers, and manage cash reconciliation across sites. The role involves strong collaboration with clients and internal teams, fostering strong relationships and service excellence. The candidate should be experienced in teller and cash management operations, with proficiency in MS applications, strong communication, and time management skills, and a background in finance.