Mashreq
SME – Business Development Officer
- Permanent
- Dubai, United Arab Emirates
- Experience 0 - 2 yrs
Job overview
Date posted
15/07/2025
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Salary only
Experience
0 - 2 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
29/08/2025
Job description
The SME – Business Development Officer in the NeoBiz unit of the Retail Banking Group will proactively manage and grow a portfolio of small and medium enterprise clients. You will engage with business owners through outbound calls and in-person visits to complete account verification and fulfillment, ensuring a seamless digital onboarding experience. Your focus will be on achieving sales and retention targets across all SME products, maintaining high-quality customer relationships, and adhering to bank policies and control requirements to drive profitable growth.
Required skills
portfolio management
account verification
digital onboarding
relationship management
KPI management
sales targeting
customer retention
risk mitigation
SME product knowledge
Key responsibilities
- Ensure that the KPI targets set are met.
- Sales targets are met in all the products individually.
- Ensure retention of quality customers for maximum revenue generation
- Create effective hooks for customer to mitigate customer risk.
- Ensure control requirement of the business are adhered to in line with Bank policies to ensure quality growth in business.
- Ensure sound awareness levels on all SME products.
Experience & skills
- Strong analytical, logical skills.
- Sound market knowledge and SME business understanding.
- Sound technical skill set across diverse products.
- University degree in any business discipline
- 1-2 years of relevant work experience in Commercial/SME Banking.