Job description

The Director — Communications at Mastercard, based in the United Arab Emirates, is a senior leadership role responsible for defining and executing the communications strategy for East Arabia, covering the UAE, Qatar, Kuwait, Oman, Pakistan, and Afghanistan. Reporting to the East Arabia Marketing & Communications Lead, the Director will drive integrated communications programs that advance Mastercard’s business priorities, strengthen its reputation, and maintain stakeholder trust. The role encompasses external and internal communications, media relations, crisis management, digital and social media strategy, executive visibility, CSR storytelling, and event communications. It involves partnering closely with divisional leadership and cross-functional teams to ensure consistent messaging across earned, owned, and shared channels, and alignment with Mastercard’s global communications framework. The position also oversees proactive reputation management, employee engagement, and digital storytelling to position Mastercard as a trusted technology partner in an inclusive, digital economy. This role demands a dynamic leader with proven multinational communications experience, strong stakeholder management skills, and fluency in both English and Arabic.