Job description

The Regional Customer Director – Aerospace & Aviation is responsible for leading and executing the regional commercial and strategic development of the aerospace and aviation sector across the Middle East and Africa. The role entails developing and implementing sector strategies aligned with global objectives, identifying growth opportunities with OEMs, MROs, airlines, and suppliers, and driving market penetration initiatives. The position ensures that revenue, gross margin, and EBIT targets are met, manages tender responses and commercial governance, and promotes operational excellence. Compliance with aviation regulations and export controls is essential, along with fostering digital transformation in logistics operations. The director also serves as executive sponsor for strategic customers, leading quarterly business reviews, strategic planning engagements, and capability-building across the region. Success is measured through revenue and margin growth, customer retention and expansion, win rate on tenders, customer satisfaction, and adherence to commercial governance standards.