Job description

The Senior Product Manager - Marketplace Health at Careem in Dubai is responsible for leading the Marketplace Health Squad, focusing on optimizing supply-demand dynamics across Careem’s multi-vertical platform including Food, Quik, and Mobility. The role ensures marketplace balance, operational efficiency, and scalable growth by managing key metrics such as fulfillment rate, cancellations, idle supply, order wait times, captain utilization, and order per hour (OPH). The position requires deep expertise in product management, data-driven decision-making, and marketplace optimization strategies including dynamic pricing, incentive systems, batching, allocation algorithms, and demand-supply balancing mechanisms. The role involves close collaboration with Data Science and Engineering teams to build forecasting models, elasticity models, and market simulation tools, as well as embedding machine learning-driven solutions into real-time systems. The Senior Product Manager designs and executes A/B experiments to validate hypotheses and improve product performance while translating complex analytical insights into actionable product strategies. The role requires strong analytical skills, familiarity with SQL, experimentation frameworks, and data visualization tools such as Looker and Tableau. The candidate leads cross-functional alignment across product, engineering, analytics, and operations teams, ensuring a unified roadmap and balanced trade-offs between growth, customer experience, and profitability. The position demands ownership of high-scale, real-time systems in fast-paced, ambiguous environments and strong stakeholder management capabilities to drive measurable business impact.