
Mashreq
Relationship Banker – Injaz, RBG – Loan DST
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 17/10/2025
Job overview
- Date posted- 02/09/2025 
- Location- Dubai, United Arab Emirates 
- Salary- AED 15,000 - 20,000 per month 
- Compensation- Salary only 
- Experience- 2 - 5 yrs 
- Seniority- Experienced 
- Qualification- Bachelors degree 
- Expiration date- 17/10/2025 
Job description
Sell the entire range of personal banking products to potential retail prospects while maintaining strong relationships with existing clients of the bank. This role involves achieving monthly sales targets, prospecting new clients, presenting and selling banking products ethically and professionally, conducting marketing activities, ensuring compliance with all regulatory standards, and maintaining accurate sales records.
Required skills
retail banking sales
personal banking products
customer relationship management
KYC compliance
AML CTF compliance
FATCA compliance
direct marketing
CRM reporting
sales target achievement
micro marketing
Key responsibilities
- Achieve monthly sales targets in the financial year
- Prospect in targeted segments through phone calls and face-to-face visits
- Present and sell all personal banking products and services to potential customers in an ethical, structured, and professional manner
- Conduct micro marketing activities including Kiosk activities and other direct marketing activities
- Handle objections with the goal of securing new customers or payroll transfers
- Ensure End-to-End customer TAT is met for all submitted applications with quality adherence
- Ensure strict compliance with the bank’s policy regarding products, customer KYC, FATCA, AML CTF, and third-party channel interactions
- Record all sales activities in Daily Sales Reports and update CRM for leads and contacts
- Participate in team activities such as morning huddles, training, coaching, compliance training, and rewards celebrations
- Maintain the highest ethics, standards, and integrity, escalating any suspected or actual breaches to Senior Management or Governance as required
Experience & skills
- Graduate from any discipline
- Minimum 2 years banking sales experience
- Sales profile requiring confidence, persistence, personality, and verbal/written communication skills
- Basic knowledge of products, service policies, and processes of retail banking
