Key responsibilities

• Achieve monthly sales targets in the financial year
• Prospect in targeted segments through phone calls and face-to-face visits
• Present and sell all personal banking products and services to potential customers in an ethical, structured, and professional manner
• Conduct micro marketing activities including Kiosk activities and other direct marketing activities
• Handle objections with the goal of securing new customers or payroll transfers
• Ensure End-to-End customer TAT is met for all submitted applications with quality adherence
• Ensure strict compliance with the bank’s policy regarding products, customer KYC, FATCA, AML CTF, and third-party channel interactions
• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts
• Participate in team activities such as morning huddles, training, coaching, compliance training, and rewards celebrations
• Maintain the highest ethics, standards, and integrity, escalating any suspected or actual breaches to Senior Management or Governance as required