Job description

Lifestyle Manager role based in Dubai, UAE focused on delivering premium concierge and lifestyle management services to high-net-worth individuals (HNWIs). The position involves managing personalized client requests across luxury travel, hospitality, dining, events, and exclusive lifestyle experiences. The role requires building and maintaining strong relationships with high-net-worth clients, understanding their preferences, expectations, and lifestyle needs, and delivering tailored recommendations and bespoke services. Responsibilities include end-to-end coordination of travel arrangements, event planning, bookings, reservations, and access to exclusive venues and luxury services. The role also involves managing vendor and partner networks including luxury hotels, restaurants, and lifestyle service providers, negotiating preferred rates and exclusive offers, and ensuring consistent service quality aligned with luxury standards. The position requires maintaining confidentiality and discretion in all client interactions, ensuring accurate documentation of client preferences and service history, and handling urgent or last-minute requests with high efficiency. The role includes problem resolution and service recovery, ensuring client satisfaction and retention through proactive and high-quality service delivery. It also involves reporting, documentation, and coordination with internal teams to continuously improve service standards and operational efficiency in a luxury concierge environment.