Emirates NBD
Senior Product Manager â Merchant Acquiring
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job overview
Date posted
28/11/2025
Location
Dubai, United Arab Emirates
Salary
AED 30,000 - 40,000 per month
Compensation
Comprehensive package + relocation
Experience
5 - 10 yrs
Seniority
Senior Manager
Qualification
Bachelors degree
Expiration date
12/01/2026
Job description
Leads the launch, certification, and ongoing enhancement of Emirates NBDâs merchant acquiring business across POS and e-commerce channels in UAE and KSA. Owns end-to-end scheme integration, payment gateway onboarding, processor coordination, product enhancements, and commercialization initiatives. Ensures compliance with scheme requirements, drives innovation through emerging technologies including AI, and positions the bank as a leading acquirer through competitive offerings and seamless merchant journeys.
Required skills
merchant acquiring
scheme certification
visa and mastercard scheme engagement
payment gateway onboarding
pos and ecommerce acquiring
product lifecycle management
technical integrations
processor management
tms management
tokenization migration
ai-driven product enhancement
automation in development and testing
user journey design
contract negotiation
risk assessment and mitigation
competitor benchmarking
pricing strategy
payment workflow design
scheme compliance
Key responsibilities
- Lead integration and certification with Visa/Mastercard and other schemes for UAE and KSA
- Manage scheme host certifications, POS terminal certifications, and required vendor engagements
- Coordinate with internal risk, compliance, onboarding, and IT teams to align on scheme requirements
- Work with processors and payment gateways to design onboarding flows and transaction workflows
- Ensure smooth ONUS transaction routing and TMS oversight with processor
- Define product roadmap, backlog, and enhancements for POS and e-commerce acquiring
- Identify new payment methods and emerging industry trends to enhance product capabilities
- Drive gateway onboarding processes with partners, local authorities, and internal teams
- Develop pricing strategy, pricing templates, and commercial models
- Conduct market and competitor benchmarking to maintain competitive proposition
- Implement risk frameworks, NPPA guidelines, and scheme compliance controls
- Evaluate AI capabilities for development automation and autonomous decision-making
- Monitor scheme policies, risk assessments, and certification renewals
Experience & skills
- Bachelorâs degree in technical or IT engineering; Masterâs in Marketing or Finance preferred
- 6+ years of experience in product, partnerships, or project management roles
- Experience in digital products, user journeys, and contract negotiations
- Previous exposure to Visa/Mastercard scheme processes is a strong advantage
- Strong understanding of digital onboarding, front-end applications, and payment workflows
- Excellent interpersonal and communication skills
- High capability for multi-tasking and managing complex technical integrations
- Strong negotiation, analytical, and organizational skills
