Serco
Contract Manager
- Permanent
- Dubai, United Arab Emirates
- Experience 15 - 20 yrs
Report job as expired
Job expiry date: 19/06/2025
Job overview
Date posted
05/05/2025
Location
Dubai, United Arab Emirates
Experience
15 - 20 yrs
Seniority
Senior Manager
Qualification
Bachelors degree
Expiration date
19/06/2025
Job description
As part of Serco Middle Eastās ongoing regional growth, this opportunity is for a Contract Manager role within Facilities Management. This is part of a talent pool and not an active opening, but it outlines the expected responsibilities and qualifications for future opportunities. The role will support public sector transformation across sectors such as Transport, Healthcare, Defence, and Citizen Services, with emphasis on operational excellence, strategic integration, and leadership in FM services.
Required skills
facilities management
operations planning
technical strategy
contract negotiation
multi-discipline workforce leadership
change management
budget control
financial management
FM statutory compliance
UAE regulations
international FM standards
organizational development
resource optimization
performance management
client relationship management
Key responsibilities
- Oversee the overall operations of the facility, including planning, coordinating, and controlling technical and management strategies
- Establish and integrate the operational team between the client and its consultancy partner
- Optimize the input of offshore consultancy resources and ensure the quality of their contributions to O&M best practice guidelines
- Develop departmental operating procedures, including organization structure, roles, responsibilities, and processes to deliver the scope effectively
Experience & skills
- More than 15 years of experience managing within a Facilities Management (FM) environment
- At least 5 years of experience managing multi-disciplined People Managers, including support functions (e.g., finance, procurement)
- Proven ability to lead a diverse, multi-cultured, multi-disciplined workforce to deliver quality services and achieve work output goals
- Strong analytical, organizational, business, and negotiation skills
- Demonstrated experience in Change Management
- Proven financial management expertise, with a strong ability to control and meet budget objectives
- Degree in Facilities Management or a related qualification
- Knowledge of both international and local (UAE) statutory and legislated requirements for managing large properties
- Familiarity with international best practices in Facilities Management
- Proven track record of building strong working relationships with clients to ensure mutual success and contract longevity
