Job description

The Physical Security Manager at Salesforce is responsible for leading physical security operations across the UAE and KSA, ensuring the implementation of global security standards, operational excellence, and a safe environment for employees, contractors, and guests. The role serves as the Physical Security Operations Subject Matter Expert (SME) for the assigned Area of Responsibility (AoR), overseeing critical programs such as access control systems, guard force staffing, and enterprise risk management policies. The position requires managing security operations in alignment with global standards, coordinating resources, vendors, and contracts, and driving performance through KPI reporting and quarterly business reviews. The role is integral to Salesforce’s Global Intelligence network, requiring expertise in global intelligence analysis, threat monitoring, and risk intelligence to translate complex regional threats into actionable insights. Responsibilities include producing intelligence briefs, escalating critical events, and creating visual intelligence products such as stakeholder mapping and infographics. The manager supports integration of solutions using the Salesforce platform within the global risk and intelligence portfolio while maintaining awareness of emerging trends across government, academia, and industry. The role also involves leading emergency response planning, executing security training exercises including tabletop exercises and live drills, and ensuring compliance through development and maintenance of security documentation aligned with GS&S standards. Additionally, the manager builds partnerships with internal stakeholders including Real Estate & Workplace Services, Health & Safety, Resilience, and executive leadership, as well as external law enforcement agencies. The role includes mitigating workplace violence through intelligence collection and policy development, managing event security operations for small to large events, supporting investigations, and contributing to broader corporate security functions including executive protection, project management, and security systems technology.