
Rotana
Outlet Manager, Flavours on Two
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 21/11/2026
Job overview
Date posted
07/10/2026
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
21/11/2026
Job description
A shift at Flavours on Two, the restaurant at Towers Rotana in Dubai, starts with setting up the outlet to match the meal period and opening hours. Guests are welcomed and seated with the Hostess's help, and regulars get to know you through a friendly, professional relationship. Behind that, schedules are built from the forecast and the staffing guide so there is always enough manpower on the floor. Training sessions follow departmental SOPs, and performance reviews feed into internal development and promotions. Frequent walk-throughs of the outlet and related areas keep cleanliness and maintenance standards high. A database of regular guests needs building and updating, and promotional activities need your active involvement. All of this serves two goals, high customer satisfaction and financial targets met or beaten. A college or university degree and at least two years in a similar role are required, along with computer literacy, strong English and good presentation skills.
Required skills
Key responsibilities
- Prepare employee schedules based on the forecast and within the staffing guide
- Conduct regular training sessions with the team in line with departmental SOPs
- Evaluate team performance and initiate internal development and promotions
- Organise the timely set-up of the outlet according to meal settings and opening hours
- Greet and seat arriving guests with the assistance of the Hostess
- Maintain professional, friendly relationships with outlet patrons
- Build and update the outlet's database of regular guests
- Inspect the outlet and related areas frequently for cleanliness and maintenance standards
- Drive the outlet's promotional activities
- Deliver high customer satisfaction while meeting or exceeding financial goals
Experience & skills
- Hold a college or university degree
- Bring a minimum of two years of experience in a similar F&B outlet management role
- Use computer systems confidently
- Communicate clearly in written and spoken English
- Demonstrate excellent presentation skills
- Understand hotel operations and food and beverage service standards
- Lead and supervise a restaurant team effectively