Job description

The Supply Chain Logistics Manager - Import Operations (Splash Concept) is responsible for managing end-to-end import logistics operations for the Splash brand within a retail supply chain environment in the UAE. The role focuses on managing shipment execution across sea freight and air freight, ensuring timely handovers, minimizing delays, and maintaining operational efficiency. The position requires conducting delay analysis, identifying root causes for supplier and transit delays, and implementing corrective actions to improve performance. The manager is responsible for ETA tracking, proactive supplier follow-ups, and escalation management to ensure timely deliveries. The role includes analysing freight costs, identifying cost deviations, and implementing cost optimization initiatives. The position also involves publishing weekly and monthly reports, maintaining operational trackers, and sharing performance dashboards and scorecards for freight forwarders and liners. The manager leads import coordinators, ensuring team alignment, productivity, and accountability while collaborating with Buying, Planning, Finance, and Warehouse teams to ensure smooth operations. The role requires enforcing SOP compliance, managing cost recovery processes including storage and detention charges, and maintaining efficient import operations aligned with retail supply chain requirements.