Job description

The Lead Employee Relations role in Qatar is responsible for supporting the development, planning, direction, and implementation of procedures to ensure effective and efficient management of the employee relations function within a large corporate environment. The role focuses on analyzing and interpreting people-related metrics to identify trends and recommend improvements to employee relations policies and processes, including employee retention and turnover reduction. The position oversees employee complaints and grievance procedures, manages employee-related programs, participates in resolution of employee relations issues, and gathers information on employee attitudes to enhance satisfaction. The role assists the Employee Relations and Services Manager in supervising ER matters, manages ER work operations including employee evaluation, hiring, termination, exit interviews, promotions, demotions, and disciplinary actions, and coordinates annual performance appraisal and salary change processes with Talent Development, Payroll, and IT. The role also supports the development, implementation, or review of ERP systems interfacing with other information systems, prepares monthly HR statistics and reports, participates in departmental business and strategic planning, and ensures compliance with established procedures and documentation requirements.