Etihad Airways
Cybersecurity Operations Specialist - UAE Nationals Only
- Permanent
- Abu Dhabi, United Arab Emirates
- Experience 5 - 10 yrs
Job overview
Date posted
04/10/2025
Location
Abu Dhabi, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Job description
Etihad Airways (Abu Dhabi) seeks a Cybersecurity Operations Specialist (UAE Nationals Only) within the Cybersecurity Operations team to deliver operational security services defined in the Security Operations service catalogue, provided both by a Managed Security Services (MSS) provider and in-house. The role, which may scale from entry-level to seasoned professional, manages or supports the technical delivery of supplier-provided Security Operations services to agreed service levels and standards, serving as a key point of contact for information security operational requests. Core scope includes reviewing supplier reports against SLAs; ensuring effectiveness of managed services for detection, prevention, protection, and remediation of security incidents; enforcing information security controls to Etihad security standards, policies, and regulatory requirements; supporting information security investigations; reporting situational awareness; ensuring security policies, requirements, and controls are applied across supported platforms; and supporting providers to define and document security procedures and configurations. Education & Experience expectations include a graduate degree in Computer Science, Management Information Systems or equivalent, 5+ years in Cybersecurity, deep knowledge of security technologies and processes delivered in an MSS environment, understanding of ISO27001, NIST, UAE government cybersecurity standards, and international/local regulations pertaining to information security and data privacy, proficiency in Service Management Operations (e.g., Incident, Vulnerability, Change Management), ability to manage execution of projects by security services providers and internal teams, and strong written/oral communication. Etihad Airways, the national airline of the UAE, operates a global network and is pursuing its Journey 2030 strategy to double fleet size and triple customers, offering growth and learning opportunities alongside leadership of operations, process optimization, and influence on team security strategy.
Required skills
Key responsibilities
- Manage the technical delivery of security services by managed security services providers to agreed service levels and standards
- Serve as the key point of contact for information security operational requests across supported platforms
- Review supplier-provided reports and ensure adherence to SLAs
- Ensure effectiveness of managed security services for detection, prevention, protection, and remediation of security incidents
- Enforce information security controls to Etihad security standards, policies, and regulatory requirements
- Provide support for information security investigation requests and coordinate responses
- Report status of information security situational awareness as requested by leadership
- Ensure the service provider applies security policies, requirements, and controls to all supported platforms
- Support security service providers to define and document security procedures and configurations
Experience & skills
- UAE Nationals only
- Graduate degree in Computer Science, Management Information Systems, or equivalent
- Minimum of 5+ years of experience in Cybersecurity
- Deep knowledge and experience of security technologies and processes delivered in a Managed Security Services environment
- Understanding of ISO27001, NIST, UAE government cybersecurity standards, and international/local regulations pertaining to information security and data privacy
- Proficiency in Service Management Operations principles including Incident Management, Vulnerability Management, and Change Management
- Ability to manage execution of projects by security services providers and internal teams
- Very good written and oral communication skills