Transguard Group
Assistant Manager - Facilities Management
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job expiry date: 09/10/2026
Job overview
Date posted
25/08/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Job description
In this role you will assist and support the Facilities Manager and clients in managing day-to-day operational management for all FM services at Transguard Group, ensuring facilities are fully maintained, functional, and safe for building users. You will oversee maintenance activities, coordinate with vendors and contractors, and manage housekeeping and soft services while ensuring compliance with relevant safety guidelines. You are responsible for preparing monthly reports with operational data to support financial performance reviews, and ensuring FM services are delivered as per the sold solution's manpower resources. Your responsibilities include exploring further business opportunities with clients, managing and developing the team structure to ensure operations run smoothly and within budget, and identifying continuous improvement initiatives. You will manage project service delivery performance to ensure SLA and KPI compliance, and you are responsible for delivering FM services in line with agreed contractual SLAs and KPIs to avoid penalties and deductions. You will work with Senior Engineers, Engineers, Supervisors, and Team Leaders to devise and conduct induction and continuation training for new staff, and you are responsible for planning transport and accommodation requirements in advance of contract start dates. In this role you will manage the procurement of materials, services, and projects in coordination with the procurement team, oversee specialist services contractors and vendors, and liaise with clients regularly to ensure the highest standards are achieved. You will also manage contract service delivery according to best industry practices and international FM standards, from mobilization through demobilization, and execute energy management projects by identifying opportunities for improvement.
Required skills
Key responsibilities
- Assist and support the Facilities Manager/clients in managing day-to-day operational management for all FM services
- Oversee maintenance activities, coordination with vendors and contractors, and housekeeping and soft services
- Prepare a monthly report with operational data to support the review of financial performance
- Ensure FM services are delivered as per the sold solution manpower resources
- Explore further business opportunities with the client and manage and develop the team structure
- Identify and record continuous improvement initiatives, whether process or cost improvement
- Manage project service delivery performance and ensure SLA/KPI compliance
- Devise and conduct induction and continuation training for new staff
- Plan transport and accommodation requirements in advance of contract start dates
- Monitor service level agreements within the contract scope using client evaluation forms, resolving and escalating issues as needed
- Coordinate procurement of materials, services, and projects with the procurement team, following procurement policies
- Manage specialist services contractors and vendors within scope or as managing agent
- Ensure contract staff sickness, absence, and holidays are reported in line with company policies
- Liaise with clients and customers regularly to ensure the highest standards are achieved and maintained
- Develop working relationships with clients and hold regular client meetings
- Undertake site visits to view staff performance and resolve client-raised issues
- Manage contract service delivery per best industry practices and international FM standards
- Plan projects from mobilization to demobilization stages
- Order project equipment and machinery
- Conduct contract staff induction and continuous training on best practices and SOPs
- Arrange and control local purchase orders
- Monitor and visit contract teams at regular intervals
Experience & skills
- Hold a Bachelor of Engineering or Science in Mechanical, Electrical, Electronics, Mechatronics Engineering, or equivalent
- Demonstrate technical knowledge of FM standards and processes
- Certification such as IOSH, NEBOSH, CFM, or PMP is preferred
- Bring a minimum of 5 years or more of experience in management and service delivery of structured contracts with standard SLA/KPI applicability
- Show knowledge of CAFM systems and effective implementation of full modules
- Hold a mandatory driving license
- Demonstrate strong soft skills including MS Word, Excel, PowerPoint, and report writing
- Have experience handling contracts with both hard and soft services
- Show strong communication and interpersonal skills
- Demonstrate understanding of housekeeping and cleaning services, including basic cleaning machinery, tools, hygiene consumables, cleaning chemicals, and BICS processes