Job description

The Facility Management Consultant at Serco will be responsible for developing, benchmarking, and implementing facility management procedures and standards that align with global best practices. The role involves the creation and optimization of scope of works and technical specifications for both hard and soft services. The consultant will collaborate closely with the client to enhance operations and maintenance (O&M) practices, serve as a subject matter expert in key O&M domains, and support the Consultancy team’s project execution. Responsibilities include defining and instituting systems such as post maintenance testing, configuration management, and procurement processes, as well as creating schedules for groundskeeping, energy use, cleaning, emergency preparedness, and space management. The role requires continuous process improvement, health and safety adherence, environmental compliance, and waste management alignment. The consultant will prepare comprehensive statements of work and tendering documents tailored to the client's facilities, incorporating international standards and local market alignment. Candidates must have 12–15 years of international experience in facilities management, with strong exposure to the Middle East preferred, and demonstrate a history of continuous improvement and change management initiatives. Consulting or advisory background is preferred.