Al Futtaim
System Analyst – D365 Finance & Operations Developer
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job expiry date: 01/02/2026
Job overview
Date posted
18/12/2025
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
01/02/2026
Job description
The System Analyst – D365 Finance & Operations Developer role at Al-Futtaim Group supports IKEA Retail operations across the UAE, Qatar, Egypt, and Oman by designing, developing, implementing, configuring, upgrading, supporting, and maintaining Microsoft NAV, Business Central, and Dynamics 365 Finance & Operations solutions. The role operates within existing and new retail store expansions, working closely with Digital & IT teams, functional heads, and business users to deliver ERP solutions aligned with IKEA concepts and Al-Futtaim Group frameworks and guidelines. The position focuses on implementing software solutions, service packs, hotfixes, and IT tools, executing system upgrades and data migrations from legacy systems while ensuring data integrity, governance, and security. The role translates business needs into functional and technical specifications, develops and customizes applications, optimizes business processes, administers SQL databases, performs performance tuning, and provides ongoing system support and troubleshooting to ensure stable, efficient, and scalable ERP operations across retail environments.
Required skills
Key responsibilities
- Design, develop, implement, configure, upgrade, support, and maintain Microsoft NAV, Business Central, and Dynamics 365 Finance & Operations solutions
- Plan and execute system upgrades and data migration from legacy systems to D365 while ensuring data integrity, governance, and security
- Collaborate with functional heads and business users to gather business requirements and translate them into functional and technical specifications
- Develop and customize ERP applications to meet retail business needs within IKEA and Al-Futtaim Group guidelines
- Ensure timely, high-quality, and cost-effective delivery of ERP projects and enhancements in line with project methodology
- Identify and implement opportunities to streamline business processes and optimize system efficiency
- Provide ongoing application support, issue resolution, and troubleshooting
- Administer SQL databases, perform performance tuning, and monitor system performance using Performance Monitor and related tools
- Implement software solutions, service packs, hotfixes, and IT tools for retail store operations
- Work collaboratively with cross-functional teams across IT, digital, and business units
Experience & skills
- Hold a graduate degree in Computer Science, Information Technology, or a related discipline
- Possess at least 7 years of experience in business analysis, system design, development, and ERP implementation within the retail industry
- Demonstrate strong expertise in Microsoft Dynamics 365 Finance & Operations, NAV, and Business Central
- Exhibit strong knowledge of Azure DevOps or other CI/CD tools
- Demonstrate sound knowledge of SQL database administration and programming
- Be proficient in programming languages including C/AL, AL, X++, and C#
- Hold D365 certification and knowledge of software development methodologies, which are considered an advantage
