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Analyst Reporting & Performance – Service Channels
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
- Urgent
Job expiry date: 02/11/2025
Job overview
Date posted
18/09/2025
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Salary only
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
02/11/2025
Job description
The Analyst Reporting & Performance – Service Channels role is responsible for collecting, analyzing, and interpreting data from multiple sources to identify trends and anomalies. The analyst will develop and maintain automated reports and dashboards using tools such as Excel, Power BI, Tableau, or Microsoft Strategy. This role supports strategic planning by providing analytical insights, ensures accuracy and usability of reports, and collaborates with internal departments to meet reporting needs.
Required skills
Key responsibilities
- Collect, analyze, and interpret data from multiple sources to identify trends, patterns, and anomalies.
- Develop and maintain automated reports and dashboards using tools such as Excel, Power BI, Tableau, Microsoft Strategy or equal.
- Ensure all reports meet accuracy, timelines, and usability standards.
- Translate data findings into actionable recommendations for business teams and management.
- Support strategic planning by providing relevant analytical insights.
- Perform ad-hoc data queries and analysis as requested.
- Validate data accuracy, identify inconsistencies, and work with stakeholders to resolve data issues.
- Maintain and update data models, KPIs, and metrics documentation.
- Partner with internal departments to understand reporting needs and translate them into technical requirements.
- Present findings and reports to stakeholders in a clear, concise manner.
Experience & skills
- Bachelor’s degree in Data Analytics, Business Intelligence, Statistics, Computer Science, or related field.
- 2–4 years of experience in reporting, analytics, or a related field.
- Strong proficiency in Excel (including advanced formulas, pivot tables, and macros).
- Experience with data visualization tools (Power BI, Tableau, Qlik, Microsoft Strategy, or similar).
- Familiarity with SQL and database querying.
- Knowledge of statistical analysis and data modeling techniques.
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong communication and presentation skills.