Job description

The Senior Category Manager is responsible for growing the Grocery Store 'tMart', a cloud store concept offering 30-minute delivery of groceries at hypermarket prices across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman, and Iraq. The role focuses on developing and leading pricing strategy initiatives aligned with country-level objectives, identifying target competitors, conducting retail audits, setting pricing matrix frameworks, testing and analyzing results, and managing assortment guidelines including breadth and depth. Responsibilities include leading SKU limit and brand limit decisions by category roles, developing reports to assess category performance including low-performing items, GMROI, potential categories for assortment increase or decrease, cohort analysis, and CSAT scores. The position requires maintaining pricing strategies, resolving margin erosion issues, protecting price perception, identifying brands available in target competitors that fit tMart's concept, and performing category rationalization exercises to identify items for closure or expansion. The role also involves defining category roles and item roles considering market dynamics and consumer behavior, managing price scraping providers for data accuracy, evaluating compliance with pricing strategy using pricing tools and guidelines, implementing promotional trade plans, identifying regional events, coordinating with marketing teams on campaigns, assessing campaign performance and ROI, setting targets for promotional contribution, developing new marketing tools for customer acquisition and retention, leading supplier business reviews, negotiating commercial agreements to enhance profitability, and working closely with regional commercial teams to drive affordability, profitability, and differentiated assortment. The position operates within talabat, part of Delivery Hero Group, a global local delivery platform operating in over 70 countries and listed on the Frankfurt Stock Exchange, requiring experience managing multiple product categories within FMCG retail environments, leading cross-functional initiatives, working with analytics tools, and handling international market dynamics.