Tawantech
Senior Business Analyst, HR Service Delivery
- Permanent
- Riyadh, Saudi Arabia
- Experience 2 - 5 yrs
Job expiry date: 28/11/2026
Job overview
Date posted
14/10/2026
Location
Riyadh, Saudi Arabia
Salary
SAR 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
28/11/2026
Job description
HR processes that are slow, inconsistent or hard to use show up quickly in the employee experience, and this Senior HRSD Business Analyst role in Riyadh Al Khabra exists to fix them. The role connects HR stakeholders, HR operations, IT, solution architects, developers and external implementation partners. Requirements gathering is at the core of it, through workshops with process owners, then turned into user stories, use cases, functional specifications, process flows and acceptance criteria. Fit-gap analysis shows where the HRSD platform meets business needs and where it needs work. Design support covers HR services, workflows, case management, employee self-service, knowledge management and lifecycle processes. Testing is part of the brief too, with UAT strategies, test scenarios and defect resolution alongside HR users. Integrations with HRIS, payroll and identity management need clear requirements. Go-live, hypercare, change management and user adoption round out each project, and the role is on-site and full time.
Required skills
Key responsibilities
- Lead business analysis for HRSD transformation, implementation and enhancement projects
- Analyze existing HR processes for standardization, automation and continuous improvement opportunities
- Gather, document, analyze and validate business and functional requirements
- Translate business needs into user stories, use cases, functional specifications, process flows and acceptance criteria
- Facilitate workshops and requirements sessions with HR stakeholders and process owners
- Conduct fit-gap analysis between business requirements and HRSD platform capabilities
- Collaborate with technical teams so solutions meet business requirements and HR policies
- Support the design and implementation of HR services, workflows, case management, employee self-service, knowledge management and lifecycle processes
- Define and maintain requirements traceability across the project lifecycle
- Develop UAT strategies, test scenarios, test cases and acceptance criteria
- Coordinate with HR business users during UAT and help resolve defects
- Assist with deployment, go-live, hypercare and post-production enhancements
- Identify risks, dependencies, process gaps and impacts and recommend solutions
- Partner with integration teams on requirements for HRSD integrations with HRIS, payroll, identity management and other enterprise systems
- Contribute to change management, training, communications and user adoption
- Provide regular project updates and communicate business impacts and recommendations to management
- Ensure solutions follow HR governance, security, compliance, data privacy and organizational standards
- Drive continuous improvement of HR service delivery and employee experience
Experience & skills
- Bring senior-level experience in business analysis on HR technology or HRSD projects
- Understand HR processes and HR Service Delivery in depth
- Apply established business analysis methodologies
- Know HR technology, including HRIS, payroll and case management systems
- Show experience running UAT and maintaining requirements traceability
- Work effectively across business and technical teams
- Communicate business impacts and recommendations clearly to management
- Commit to on-site, full-time work