
GEMS
School Operations Manager
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Report job as expired
Job expiry date: 14/08/2025
Job overview
Date posted
30/06/2025
Location
Dubai, United Arab Emirates
Salary
AED Undisclosed per month
Experience
5 - 10 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
14/08/2025
Job description
The School Operations Manager (MSO) at GEMS Founders School â Al Mizhar is responsible for the development, safety, security, and cleanliness of the school facilities. The role oversees administrative and support services, ensuring optimal staff deployment and high-quality service. Reporting to the Principal/CEO, the MSO advises on business, financial, and operational strategies, ensuring alignment with the schoolâs goals and regulatory compliance. The role includes budget management, contract performance monitoring, and the development of policies and safeguarding protocols. It involves supervision of maintenance schedules, lease negotiations, utility management, health and safety compliance, and ensuring an optimal learning environment. The MSO is also tasked with ensuring environmental sustainability, professional development for staff, and community engagement through venue usage. Proficiency in communication, forward planning, and multitasking under pressure are essential. A background in service-oriented industries with at least five years in a senior operations role is expected.
Required skills
Key responsibilities
- Oversee development, safety, security, and cleanliness of school facilities
- Organize and deliver administration and support services
- Recruit, train, and manage high-quality staff with the Principal/CEO
- Advise on financial, business, and operational matters using performance management systems
- Support professional development initiatives across the school
- Lead environmental sustainability initiatives
- Manage repair and maintenance, including liaison with external service providers
- Monitor and ensure performance of third-party contracts
- Formulate business strategy and policies ensuring compliance and efficiency
- Manage school budgets and expenditure for operational value
- Ensure health and safety compliance and inform leadership on regulations
- Supervise administration and support staff performance
- Be available during critical incidents as per school protocol
- Implement change to optimize operations and reduce cost
- Analyze spending trends and advise leadership accordingly
- Manage procurement, payment, and asset registers
- Track and report department budget variances
- Prepare audit documentation and ensure compliance with accounting standards
- Manage facilities and preventative maintenance schedules
- Supervise utilities and waste management
- Procure and maintain furniture, fittings, and staff accommodations
- Manage third-party services including catering, transport, and school shops
- Oversee facility use for extracurricular and community events
- Ensure BMS systems and building checks are performed regularly
- Promote safe parking and community use of school facilities
Experience & skills
- Minimum a BA or equivalent diploma
- Certificate in School Business Management / Facilities Management / NEBOSH or IOSH
- At least 5 yearsâ experience in a senior role in a service-oriented industry
- Fluent in English, both written and spoken
- Strong organizational and supervisory skills
- Experience in budget and financial management
- Ability to multitask under pressure and meet deadlines
- Commercially astute with strong interpersonal and networking skills
- Capable of forward planning and regulatory compliance management