Job description

The General Manager position at Mövenpick Kuwait City Center, part of the ACCOR network, is a senior executive hotel leadership role responsible for the full scope of hotel operations, performance, and brand representation in Kuwait City, Kuwait. The role serves as the primary driving force behind the hotel’s success, overseeing all operational departments including rooms division, food and beverage, sales and marketing, finance, and MICE, while ensuring exceptional guest experiences and consistent service excellence aligned with Accor brand standards and responsible hospitality values. The General Manager is accountable for developing and implementing strategic plans to achieve business goals, enhance operational efficiency, maximize profitability, and drive sustainable revenue growth through innovative marketing strategies and business development initiatives. The role carries full financial responsibility, including budgeting, forecasting, cost control, and overall commercial performance, supported by strong revenue management and performance optimization techniques. The position requires building and maintaining strong relationships with key stakeholders such as owners, corporate leadership, and local community partners, as well as representing the hotel at industry events and within the local community to enhance brand visibility. The General Manager ensures compliance with local regulations, company policies, and brand standards, implements and monitors quality assurance programs, stays informed on industry trends and competitor activity, and leads the organization with cultural sensitivity and awareness of local customs and business practices. Proficiency in hotel management software and Microsoft Office is required, along with the flexibility to work extended hours and manage high-pressure situations inherent to executive hotel operations.