Key responsibilities

• Execute and monitor trade finance transactions including letters of credit, collections, and guarantees in compliance with UCP, URC, URR, ISP, and URDG regulations
• Review and verify trade documents, ensuring they meet international standards and ADIB’s internal policies
• Identify and mitigate risks associated with documentary trade transactions, ensuring compliance with AML and operational risk frameworks
• Serve as the primary contact for customers to address inquiries and provide advisory support on trade-related matters
• Coordinate with internal departments including CAD, Legal, Sharia, Operations, Treasury, and Compliance to facilitate seamless transaction processing
• Perform signature verification and ensure accuracy of all customer instructions as per ADIB procedures
• Assist in resolving customer complaints and escalations in a timely and professional manner
• Provide insights and recommendations to GTB Sales and Product teams for structuring trade facilities aligned with client requirements
• Generate accurate MIS reports and performance metrics on a weekly and monthly basis
• Support GTB product teams in reviewing and testing newly developed trade and cash management solutions
• Promote ADIB’s trade finance offerings through proactive cross-selling and relationship management
• Ensure timely delivery of trade documents and adherence to established turnaround times (TAT)
• Assist the line manager in monitoring portfolio-level risks and ensuring adherence to all trade policy deferrals and approvals
• Maintain confidentiality of client and transaction data at all times