Job description

A largely international and European customer base brings premium cars to this UAE workshop, and the Workshop & Customer Service Manager runs the operation day to day, including when the owner is away. Workflow and technician allocation start each day, followed by vehicle reception, job cards, quotations and estimates. Customers rely on clear explanations of technical issues and repair recommendations, along with regular updates on progress, cost and timing. Parts sourcing and purchasing are coordinated here. Financial oversight covers costs, margins, invoicing, outstanding payments and the administrative and accounting function. Every vehicle is checked to a high standard before handover, and complaints are resolved with practical solutions. Spotting additional maintenance and repair work helps grow the business. Candidates must be based in the UAE with several years in automotive aftersales, workshop management or senior service advisory, strong diagnostic and repair knowledge of high-end vehicles and excellent English, ideally with Mercedes-Benz, BMW, Porsche, Audi, Range Rover or Bentley experience. Salary is AED 15,000 per month.