The Cigna Group
Corporate Account Manager
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Report job as expired
Job expiry date: 24/06/2025
Job overview
Date posted
10/05/2025
Location
Dubai, United Arab Emirates
Salary
AED Undisclosed per month
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
24/06/2025
Job description
The Corporate Account Manager at Cigna Insurance Middle East (CIME) is responsible for managing key client relationships, ensuring satisfaction, achieving retention targets, and driving continuous business growth through strategic client engagement, cross-selling, and high-quality service delivery. This role will also handle renewal negotiations, reporting, and support strategic business initiatives while serving as the primary liaison with corporate clients and intermediaries.
Required skills
client relationship management
health insurance policies
renewal strategy
public speaking
cross-selling
project management
presentation development
contract negotiation
customer satisfaction analysis
forecast management
sales strategy
claims resolution
policy administration
Microsoft Office
agile project management
conflict resolution
report generation
product positioning
Key responsibilities
- Manage the relationship with assigned CIME corporate clients, ensuring service quality and client satisfaction
- Develop and implement strategic account plans aimed at retention and profitability
- Engage with clients and intermediaries to renew and expand existing accounts
- Coordinate with internal teams to develop and deliver product proposals and service improvements
- Actively identify cross-sell opportunities within the client portfolio
- Lead client presentations and negotiations, ensuring alignment with business objectives
- Collaborate with legal and marketing to develop client-facing materials
- Support product development and provide feedback from the client base
- Ensure re-installation of schemes at renewal is thorough and professional
- Maintain compliance with contractual obligations and internal policies
- Track deliverables, handle invoicing, and maintain accurate forecasts
- Liaise with Customer Service teams to resolve service issues promptly
Experience & skills
- Minimum 4 years of experience in a health insurance management environment
- Bachelorās degree, preferably in Marketing or Business
- Experience with ME insurance market and products preferred
- Excellent verbal and written communication skills
- Ability to explain complex concepts clearly and concisely
- Strong client relationship and stakeholder management skills
- Experience in public speaking and presentations
- Strong analytical and negotiation capabilities
- Familiarity with Agile Project Management is a plus
- Advanced proficiency in Microsoft Office applications
- Ability to multitask and manage multiple clients and projects simultaneously
- Passion for health and wellness is desirable
