Lean Technologies
Product Manager - Client Experience
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job overview
Date posted
23/04/2025
Location
Dubai, United Arab Emirates
Compensation
Experience
5 - 10 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
07/06/2025
Job description
As a Product Manager - Client Experience at Lean, you will take ownership of the full product lifecycle for client-facing tools, ensuring seamless user journeys and exceptional product design. You will focus on enhancing client onboarding, integration, and monitoring by working with multiple internal teams to translate customer needs into scalable solutions. You'll be responsible for the design and optimization of the Application Dashboard and other internal frameworks that support Lean’s products. Ideal candidates have a passion for UX, performance, data-driven decision-making, and have experience delivering B2B software, preferably in the financial sector.
Required skills
Key responsibilities
- Execute end-to-end product lifecycles, ensuring products align with user needs, compliance requirements, and company objectives
- Define, prioritise, and manage the product roadmap for the Application Dashboard and client enablement tools
- Work with development teams to translate requirements into user stories and scalable features
- Maintain cross-functional team cohesion and ensure quality product delivery within deadlines
- Own and track key business metrics to ensure alignment with business objectives
- Collaborate with legal and compliance to meet regulatory standards
- Use quantitative and qualitative insights to inform product decisions and drive continuous improvement
Experience & skills
- Proven experience delivering B2B software products for external use
- Strong understanding of APIs, SDKs, and microservices architecture
- Qualification in a design or engineering related field
- Experience working in a regulated industry, ideally financial services
- Proficiency in data analysis and analytics pipeline setup
- Strong product strategy and vision development capabilities
- Track record of managing cross-functional teams and stakeholders
- Ability to work with UX, design, and performance metrics
- Self-starter with strong ownership and problem-solving skills