
Novartis
Patient Safety Specialist - Gulf Cluster (Pharmacovigilance, Healthcare)
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 22/03/2026
Job overview
Date posted
05/02/2026
Location
Dubai, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Salary only
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
22/03/2026
Job description
The Patient Safety Specialist for the Gulf Cluster at Novartis UAE is responsible for supporting and managing the operational processes of Patient Safety across the Country Organization. The role ensures compliance with Novartis global and local procedures, as well as national and international pharmacovigilance regulations for both marketed and investigational products, including drugs, food supplements, and medical devices. Key responsibilities include collection, processing, documentation, reporting, and follow-up of adverse events from multiple sources including clinical trials, NIS, patient programs, literature, and spontaneous reports. The specialist transcribes and enters safety data into systems with emphasis on timeliness and quality, manages submissions to Local Health Authorities, supports cross-functional safety evaluation, develops and implements local procedures, maintains patient safety databases, conducts training on pharmacovigilance processes, and drives local execution of Risk Management Plans (RMP). The role includes liaison with regulatory affairs, clinical research, medical, sales/marketing teams, and third-party contractors, ensuring alignment, compliance, and proper execution of safety and risk management activities. Additionally, the specialist participates in audits, inspections, corrective action plans, and oversees the filing and archiving system for safety documentation.
Required skills
Key responsibilities
- Manage collection, processing, documentation, reporting, and follow-up of all adverse event reports for Novartis products from clinical trials, NIS, patient programs, literature, and spontaneous reports
- Transcribe, translate, and accurately enter safety data into patient safety systems with emphasis on timeliness and quality
- Prepare and submit safety reports, including SAE, SR, IN/SUSAR, PSUR, Biannual SUSAR listings, and DSUR to Local Health Authorities and clinical operations
- Collaborate with global and local Patient Safety associates to ensure accurate safety data evaluation
- Interact with regulatory authorities, other functional groups, and third-party contractors regarding safety information
- Monitor and update local pharmacovigilance regulations, implementing compliance procedures accordingly
- Review Phase IV clinical trial and NIS protocols safety sections and oversee CRO safety responsibilities if applicable
- Develop, update, and deliver training materials for pharmacovigilance, ensuring staff and field force compliance
- Manage and maintain Patient Safety databases and filing/archive systems
- Support execution and monitoring of Risk Management Plans (RMP), including training, alignment with sales/marketing, and reporting of local RMP commitments
- Prepare KPI reports on compliance, identify root causes for delays, and implement corrective actions
- Participate in audits, inspections, and corrective action plans as required
- Liaise with cross-functional teams including Clinical Research Operations, Medical, Regulatory Affairs, and Sales/Marketing to ensure alignment in Patient Safety and RMP activities
Experience & skills
- UAE National with UAE Family Book
- Health Care Sciences Professional (e.g., Medical Doctor, Nurse, Pharmacist) or equivalent
- Fluent in English and Arabic (written and spoken)
- Knowledge of national and international pharmacovigilance regulations
- Understanding of pharmacological and medical terminology
- Strong communication, interpersonal, and negotiation skills
- Quality and compliance-oriented
- Computer proficiency
- Ability to manage multiple priorities and work under deadlines
- Experience in training and oversight of staff in pharmacovigilance processes
- Familiarity with clinical trials, NIS, and regulatory submissions
- Capability to liaise with cross-functional teams and third-party contractors