Job description

The Data Center Project Manager role within Microsoft Cloud Operations & Innovation is responsible for managing assigned data center projects and service incidents to ensure reliable service delivery across Microsoft’s global cloud infrastructure. The role involves troubleshooting service incidents, performing root cause analysis, escalating issues to appropriate stakeholders, and ensuring adherence to safety, security, and operational policies. The position supports end-to-end service quality including availability, safety, security, and customer experience, while proactively managing schedules, coordinating maintenance activities, and mitigating customer impact. The role operates within Microsoft’s large-scale data center environment supporting platforms such as Microsoft Azure, Office 365, OneDrive, Xbox, and Bing, and contributes to continuous improvement through collaboration, mentorship, and sharing of best practices across data centers, with a strong focus on sustainability, operational excellence, and compliance with Microsoft Cloud security requirements.