Emirates NBD
Business Development Officer - Indirect & Institutional Sales
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job overview
Date posted
13/06/2025
Location
Dubai, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Salary + Commission/Bonus
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
28/07/2025
Job description
As a Business Development Officer - Indirect & Institutional Sales at Emirates NBD, your role is to develop, nurture and maintain relationships with third party mortgage brokers to increase market penetration of Emirates NBD Mortgage across the UAE. You will be the point of contact from Emirates NBD for sales planning and support, marketing promotions and activities, training and product/policy updates, and processing of customer applications.
Required skills
sales strategy
business development
customer relationship management
mortgage sales
product marketing
compliance training
market penetration
retail banking products
MIS reporting
sales target planning
analytics
process improvement
risk assessment
credit policies
partner training
sales performance tracking
Key responsibilities
- Monitor, track and report sales broker channel partners on a daily basis with an aim to ensure business targets are achieved
- Ensure timely implementation of corrective actions to meet business targets month on month
- Set sales targets for each broker and monitor their productivity
- Develop, nurture and maintain relationships with broker partners to achieve the overall sales budgets of the unit
- Act as a single point of contact representing the bank to the mortgage brokers
- Update the contact points in these vendors regularly on products and policies
- Develop, execute and monitor sales strategies and plans in order to achieve sales targets
- Interface with product teams for launching campaigns and promotions
- Coordinate exception approvals and deviations from products/credit teams
- Work closely with sales teams and processing units to keep turnaround times within agreed limits
- Ensure rejections and discrepancies are minimum
- Provide feedback for continuous product and process improvements
- Ensure branches & sales teams comprehend and understand the bank’s risk and credit appetite
- Cascade the rationale of the bank’s policies/norms to branches & sales teams and ensure business is booked and developed without compromising the bank’s risk management objectives
- Strategize to source business within the acceptable banking norms
- Ensure the brokers with partners are trained adequately on compliance, products and selling skills
- Conduct need assessment and propose training sessions to improve skills of Sales Executives
- Ensure high performers are suitably rewarded and recognized and bottom performers are mentored adequately
Experience & skills
- Bachelor's Degree in a relevant field such as Business Administration, Marketing, or Finance
- Minimum 3+ years of experience in Sales & Business Development roles, preferably in the banking or financial services industry
- Proven track record of working with third-party partners, particularly mortgage brokers, to drive sales
- Experience in Customer Service with strong client relationship-building skills
- Demonstrated ability in MIS (Management Information Systems) reporting and data analytics for performance monitoring and improvement
- Familiarity with retail banking products and services, especially mortgages and home financing solutions
- Understanding of banking risk management and credit policies, with the ability to apply these in sales processes
- Experience coordinating with internal departments including Product, Credit, and Operations teams
- Strong knowledge of sales planning, target setting, and performance tracking methodologies
- Prior experience in training and mentoring internal or external sales partners
- Ability to manage exception approvals and deviations, ensuring compliance with internal controls
- Knowledge of UAE banking regulations and market conditions is highly desirable
- Excellent written and spoken communication skills in English; Arabic language skills are a plus
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Word), with ability to generate performance and strategy reports