Key responsibilities

• Supervise and authorize trade finance transactions while ensuring compliance with internal controls and procedures
• Organize and supervise team activities to ensure efficient workflow
• Provide on-the-job training and feedback to team members
• Monitor financial performance against budgets and report variances
• Implement policies, systems, and procedures for the team
• Participate in continuous improvement initiatives for systems, processes, and practices
• Prepare reports and statements to meet departmental and corporate requirements
• Ensure zero operational loss and adherence to SLA and customer TAT
• Monitor compliance with regulatory guidelines and sanctions
• Develop tools and processes to mitigate operational risks
• Reconcile internal, income, and suspense accounts as per bank policy
• Support BIA, RCSA, and risk/audit management testing
• Manage payroll activities and employee satisfaction within the team
• Handle AML, Central Bank, and other compliance requirements
• Prepare SOPs for Trade Finance products per Audit and RMU requirements
• Maintain strong relationships with internal and external stakeholders including customers, banks, and regulators
• Support line manager in developing, coaching, and monitoring staff performance