Delivery Hero
Online Account Manager
- Permanent
- Manama, Bahrain
- Experience 2 - 5 yrs
Job expiry date: 02/10/2025
Job overview
Date posted
18/08/2025
Location
Manama, Bahrain
Salary
Undisclosed
Compensation
Salary only
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
02/10/2025
Job description
Talabat, part of Delivery Hero Group, is seeking an Online Account Manager to join its team in Manama, Bahrain. This role focuses on managing high-value vendors, optimizing operations, driving revenue growth, and maintaining vendor relationships. The successful candidate will be responsible for business reviews, operational efficiency, pricing strategies, promotional campaigns, and ensuring vendors’ menus and performance remain up to date. This is a key commercial role with strong emphasis on vendor partnerships, revenue optimization, and sales performance in the food delivery sector.
Required skills
account management
business development
vendor management
sales forecasting
negotiation
menu management
pricing strategy
data analysis
excel
marketing campaigns
branding
coupon generation
vendor promotions
sales reporting
relationship management
Key responsibilities
- Conduct business reviews for high value vendors and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share
- Maintain continuous business relationships with vendors
- Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between vendors and company
- Make sure that the menu of the vendors are up to date at all times
- Monitor and ensure price and assortment parity
- Optimize the vendor operation (coverage area, delivery time, prep time, etc)
- Discuss with the store the option to invest in in-store branding by demonstrating its potential to enhance customer acquisition and increase brand recognition
- Ensure campaigns have the highest visibility (marketing brief, banners)
- Generate vendor coupons, promotions, and vouchers from existing vendors
- Forecast and procure the right deals and vendors for NCR
- Maintain accurate records of all NCR and prospecting activities including: sales calls, sales expense report, presentations
- Coordinate with the vendor, if the vendor is live or active on talabat, checking and resolving the reason, such as shutdown or stopped delivery
- Ensure vendors have monthly sales
Experience & skills
- Bachelor’s Degree within Business Administration or any other related field
- Minimum of 3+ years’ experience within Sales
- Negotiation Skills
- Ability to meet deadlines and Flexibility
- Communication skills (Written and Verbal)
- Strong analytical skills
- Excel Skills
