Job overview
Date posted
15/07/2025
Location
Doha, Qatar
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
29/08/2025
Job description
Our Working Capital Management team in the MENA region plays a critical role in supporting exceptional client service while safeguarding the firm’s liquidity and financial strength. As part of a newly established, high-performing team, you will focus on improving the firm’s cash collection performance by engaging directly with clients and internal teams to resolve overdue accounts and ensure timely payments. This is an exciting opportunity to contribute to EY’s operational excellence, work alongside a diverse team of professionals, and gain exposure across a wide range of stakeholders.
Required skills
working capital management
cash collections
accounts receivable
invoice tracking
payment reconciliation
invoice dispute resolution
SAP
Microsoft Excel
financial data analysis
ERP systems
collections process
client account management
financial workflow documentation
billing processes
continuous process improvement
invoicing practices
government payment processes
stakeholder communication
root cause analysis
Key responsibilities
- Manage a portfolio of client accounts and work proactively to follow up on outstanding receivables.
- Collaborate with client-side invoice approvers and accounts payable teams to ensure timely processing of payments.
- Track payment arrangements and escalate any delays or non-compliance internally and externally.
- Identify and address the root causes of payment delays, including internal process inefficiencies and client-side approval bottlenecks.
- Log and follow up on invoice disputes, supporting resolution efforts and providing feedback for long-term process improvements.
- Maintain up-to-date documentation of client billing and payment workflows to support alignment and transparency.
- Track invoice delivery, generate client statements and payment requests, and assist with allocation and reconciliation of payments in coordination with Finance and client engagement teams.
- Support continuous improvement of collection processes and contribute to initiatives aimed at enhancing working capital outcomes across the business.
Experience & skills
- Strong communication and interpersonal skills with the ability to influence internal and external stakeholders.
- Proactive approach to problem-solving with a focus on outcomes and root cause resolution.
- Strong organizational skills and the ability to manage multiple priorities effectively.
- Attention to detail and comfort working with financial data and systems.
- Proficiency in Microsoft Excel; experience with SAP or similar ERP systems is an advantage.
- Familiarity with collections processes, tools, and best practices.
- Fluency in English is required; Arabic language skills are a plus.
- Experience in a finance or client-facing role within a professional services or multinational environment is preferred.
- Understanding of the invoicing and payment practices of government entities in the GCC is an advantage.
- Confidence in engaging cross-functional teams and proposing process improvements.
- Exposure to system rollouts or transformation initiatives involving financial operations is preferred.
- Experience in continuous improvement initiatives and driving efficiency.