Job description

The Manager - Delivery at Apparel Group in Dubai is responsible for overseeing delivery operations across the group’s E-Commerce and retail channels, ensuring timely and efficient fulfillment of customer orders. This role includes managing logistics, coordinating with vendors and internal teams, optimizing delivery processes, and ensuring high standards of customer service. The Manager drives operational performance, monitors KPIs, and implements strategies to improve efficiency and accuracy in order fulfillment. The role also involves supervising delivery staff, allocating resources effectively, and collaborating across multiple departments including retail operations, supply chain, and customer service to ensure seamless operations across Apparel Group’s extensive network of brands and platforms.