Job description

The Solution Sales Senior Specialist - ServiceNow role at IBM Consulting in Dubai focuses on driving enterprise solution sales and delivering innovative ServiceNow-based solutions for clients across the GCC region. The position is responsible for building and enabling solutioning teams to design and deliver competitive, scalable, and value-driven solutions that align with both client strategies and IBM’s business objectives. The role involves working closely with cross-functional consulting, delivery, and partner ecosystem teams to shape complex solutions and ensure end-to-end integrity. The specialist leverages global market insights, industry expertise, and ServiceNow capabilities to drive business outcomes, strengthen client relationships, and enhance IBM’s market presence. The position requires strong consultative selling capabilities, solution design experience, and the ability to manage complex enterprise deals. Additionally, the role involves balancing competitiveness with deliverability, ensuring healthy margins, and maintaining solution quality. The Solution Sales Senior Specialist plays a critical role in driving innovation, building strategic partnerships, and delivering measurable client value through enterprise transformation initiatives powered by ServiceNow and IBM consulting services.