Al Futtaim
System Analyst (D365 F&O Developer) – Retail
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job overview
Date posted
13/10/2025
Location
Dubai, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
27/11/2025
Job description
The System Analyst (D365 F&O Developer) will design, develop, implement, configure, upgrade, support, and maintain Microsoft NAV/BC/D365 (F&O) solutions for existing and expansion IKEA stores, coordinating closely with Digital & IT, functional heads, and business users. The role plans and executes upgrades and data migration from legacy systems to D365 with end-to-end data governance and security, translates business needs into functional requirements, creates functional specifications and technical design documents, and develops/customizes applications to meet business objectives. It ensures on-time, quality, cost-effective delivery of all functional MS NAV/BC/D365 projects and enhancements per project methodology; identifies opportunities to streamline processes and improve system efficiencies in line with Al-Futtaim Group and IKEA guidelines; implements Software Solutions, Service Packs & Hot Fixes, and IT tools for IKEA stores across the UAE, Qatar, Egypt, and Oman; and provides ongoing support, troubleshooting, and SQL database administration including continuous performance tuning using Performance Monitor and related tools.
Required skills
Key responsibilities
- Plan and execute upgrade and data migration from legacy systems to D365 ensuring data integrity, governance, and security policies are met
- Collaborate with functional heads to elicit business needs and translate them into functional requirements, specifications, and technical designs
- Develop and customize NAV/BC/D365 applications to meet business needs within agreed timelines and budgets
- Ensure on-time, quality, and cost-effective delivery of MS NAV/BC/D365 projects and enhancement activities following project methodology
- Identify and implement process changes to streamline business processes and optimize ERP functionalities in line with Al-Futtaim and IKEA guidelines
- Implement Software Solutions, Service Packs, Hot Fixes, and IT tools for IKEA stores across UAE, Qatar, Egypt, and Oman
- Provide ongoing production support and troubleshoot application and integration issues
- Administer SQL databases and perform continuous performance tuning using Performance Monitor and related tools
- Coordinate configuration, upgrades, support, and maintenance activities with Digital & IT, functional heads, and business users
- Prepare functional and technical documentation (functional specs, technical design documents) and maintain delivery governance
Experience & skills
- Graduate degree in Computer Science, Information Technology, or similar discipline
- 7+ years’ experience in business analysis, system design & development, and ERP implementation within the retail industry
- Strong understanding of Microsoft Dynamics 365 solutions and/or NAV/Business Central
- Hands-on experience with Azure DevOps or other CI/CD tools
- Sound knowledge of SQL database administration and programming
- Proficiency in programming languages such as C/AL, AL, X++, and C#
- Proven ability in system design, application development, deployment, and performance tuning
- Excellent communication, stakeholder management, analytical, and problem-solving skills
- Cross-functional collaboration and teamwork experience
- Certification in D365 and knowledge of software development methodologies are an added advantage
