Job description

The HR Analyst – Onboarding | Corporate Services at Al-Futtaim Private Company LLC provides crucial operational support throughout the new hire onboarding process across the MENA region. The role manages onboarding queries and coordinates communication with new joiners; processes necessary documents for government formalities; and coordinates joining formalities including hotel bookings, e-ticket issuance, and corporate induction while advising on company policies and ensuring compliance with UAE Labor Law. The position ensures case management and resolution adheres to Service Level Agreements (SLAs) and turnaround time requirements, fosters customer focus and collaboration through surveys and stakeholder feedback, and safeguards data integrity via quality checks, confidentiality, and accurate SAP entries. The analyst promotes service excellence through continuous improvement initiatives and effective information sharing, maintains operational excellence by updating work in progress reports, ensuring timely escalations, tracker updates, and case closures, and remains current on company policies and procedures related to UAE labor law compliance. Tools and systems include SAP HR Module or similar ERP systems, Microsoft Word, Excel, PowerPoint, Outlook, and helpdesk tools such as Salesforce within a fast-paced shared services environment.