Emirates NBD
Relationship Manager - Business Banking (Liabilities)
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job overview
Date posted
17/06/2025
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
01/08/2025
Job description
ENBD Business Banking was created as a distinct vertical to handle all 'non-individual' relationships within RBWM Business Banking. It has always prioritized placing customers on suitable platforms to deliver optimal products and services. As a Relationship Manager - Business Banking (Liabilities) you will be responsible for acquisition of new client relationships from Relationship Officers; upgrades from mass segment, maintenance and growth of existing client relationships, meeting Revenue targets for Assets, Liabilities and cross-sell. Achieve high levels of service standards and maximize client satisfaction and ensure compliance with UAE Central Bank and anti-money laundering regulations.
Required skills
Key responsibilities
- Achieve budgeted revenue, profit, asset and deposit growth targets
- Farm and grow accounts opened by Relationship Officers and convert them to profitable propositions
- Maximize customer penetration in the local market, especially NTB (New to Bank) clients
- Resolve client issues related to trade, assets, insurance, and investment products
- Ensure service excellence by minimizing turnaround times (TATs)
- Comply with operational risk, credit policies, anti-money laundering regulations, and anti-misselling guidelines
Experience & skills
- Bachelor’s degree in Business, Finance, or Accounting
- At least 3 years of experience in a Relationship Manager role within a banking environment
- Solid understanding of basic banking operations and compliance protocols
- Strong customer service and communication skills
- Proficiency in UAE regulatory requirements