Job description

The Director, Shared Services CoE – Information Technology & Digital at ROSHN in Riyadh, Saudi Arabia is responsible for driving digital transformation and IT service excellence across the Shared Services Division. Reporting to the Group Chief Shared Services Officer, this role aligns IT & Digital priorities with corporate strategy, leading ERP integration, cloud adoption, and data centralization initiatives. The position oversees governance frameworks, cybersecurity standards, and standardization of IT service management, including CRM and digital workplace platform adoption. The Director enables enterprise-wide transformation through automation, AI, and analytics, while developing executive dashboards and KPI tracking systems to monitor digital performance and customer satisfaction. Responsibilities include managing digital maturity, leading innovation pilots in PropTech and smart communities, and building internal capabilities in digital architecture and cybersecurity. Candidates should have 15+ years’ experience in IT/Digital roles, particularly in Shared Services environments, and hold a bachelor’s (master’s preferred) in IT, Computer Science, or Engineering. Proven expertise in ERP, cloud-first models, cybersecurity, and digital transformation is required, along with strong strategic, governance, and stakeholder engagement competencies.