Informa Group
Director of Housing
- Permanent
- Dubai, United Arab Emirates
- Experience 10 - 15 yrs
Job expiry date: 22/09/2025
Job overview
Date posted
08/08/2025
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package + relocation
Experience
10 - 15 yrs
Seniority
Director
Qualification
Bachelors degree
Expiration date
22/09/2025
Job description
The Director of Housing leads Informa Markets & Informa Connect IMEA’s strategic accommodation and hotel contracting operations across India, Middle East, Africa, and Turkey, with an initial focus on Dubai. The role involves managing partnerships with hotels, DMCs, technology providers, and other stakeholders to deliver exceptional housing programs for exhibitors, visitors, and guests. Working closely with event marketing, sales, and customer service teams, the Director will integrate housing services into broader business operations to boost customer experience, revenue, and operational efficiency. The role includes budget oversight, room night capture targets, revenue optimization, market analysis, and ensuring service excellence across diverse IMEA markets.
Required skills
Key responsibilities
- Lead, train, and manage the housing team across IMEA exhibitions and conferences
- Develop and oversee project management timelines, deliverables, and budgets
- Negotiate and manage strategic partnerships with hotels, DMCs, airlines, CVBs, and transport providers
- Integrate housing products into marketing and sales operations to enhance value for customers
- Analyze market trends to optimize booking strategies and improve customer satisfaction
- Coordinate with global housing teams to align strategies and share best practices
- Oversee complete housing lifecycle: reservations, room block management, onsite execution, post-show reporting
- Monitor and report on housing program KPIs including revenue growth and audience capture rates
- Collaborate with marketing teams on promotion and sales of housing products
- Drive long-term hospitality ecosystem relationships in IMEA markets
Experience & skills
- 10+ years’ experience managing teams
- Deep understanding of hotel commercial operations and distribution systems
- Experience in Leisure, Corporate, and MICE sectors (preferably in hotels or DMCs)
- Proven success in strategic hospitality partnership management
- International experience, preferably in the IMEA region with focus on Dubai
- Strong negotiation, communication, and analytical skills
- Cultural sensitivity and ability to work across diverse markets
- Proficiency in Microsoft Office and familiarity with booking systems
- Strong decision-making ability in fast-paced environments
- Willingness to travel regularly within IMEA and coordinate across time zones
