Job description

Data Analyst role within Al-Futtaim Automotive Global Aftersales (Performance and Planning) supporting Analytical Process Automation (APA) across UAE and international aftersales businesses, reporting to the Senior MIS Manager and collaborating with cross functional stakeholders. Responsibilities include automating analysis, reporting and data extraction to optimize recurring tasks and enhance operational efficiency; supporting the Senior MIS Manager in delivering APA initiatives using Alteryx, Tableau, Databricks, Power BI and Excel; maintaining and updating lookup and mapping files daily to ensure accuracy and continuity of APA processes; providing timely ad-hoc analytical support to Centres of Excellence (CoE) and brand teams; and developing understanding of incentive policies and calculation methodologies to provide backup support during annual leave periods. Required capabilities include strong ability to automate analytical processes, reporting and data extraction using Alteryx, Power BI, Tableau, Databricks and Excel; attention to detail to manage, validate and maintain high quality data for reliable reporting and decision making; communication skills to work with cross functional teams and understand automotive aftersales requirements; analytical thinking with proactive approach to process improvements, resolving data issues and enhancing efficiency through automation. Qualification is diploma or degree (graduate) with minimum 5 years experience in a similar data analysis role and strong proficiency in SAP, Alteryx, Tableau, Databricks, Excel and Power BI.