Shiji
PMS Hospitality Implementation Consultant (Property Management System & Meetings and Events)
- Permanent
- Riyadh, Saudi Arabia
- Experience 2 - 5 yrs
Job expiry date: 13/03/2026
Job overview
Date posted
27/01/2026
Location
Riyadh, Saudi Arabia
Salary
Undisclosed
Compensation
Salary only
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Not applicable
Expiration date
13/03/2026
Job description
The PMS Hospitality Implementation Consultant supports the Shiji Middle East team by providing technical consultancy and end-to-end implementation services for Property Management System and Meetings & Events solutions within the hospitality industry. The role operates within Shiji, a global hospitality technology company delivering cloud-based solutions including Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence for over 91,000 hotels worldwide. Built on the Shiji Platform, the role focuses on implementing PMS and Meetings & Events systems through integration, configuration, training, and go-live support, both remotely and on customer sites across the Middle East. The consultant configures systems to meet country-specific legal fiscal requirements, aligns software functionality with hospitality operational workflows, supports multi-user environments, and ensures service model concepts meet customer requirements. The role involves system installation, interface implementation, operational readiness, internal consultation, and proactive project reporting while supporting customers during live operations and addressing operational and application requests onsite.
Required skills
Key responsibilities
- Provide technical consultancy to hospitality customers across the Middle East region for PMS and Meetings & Events solutions
- Implement Property Management System including integration, configuration, and training both remotely and on customer sites
- Implement PMS interfaces and integrations with related hospitality systems
- Implement Meetings & Events solutions to support group, meeting, and event operations
- Configure systems to comply with country-specific legal and fiscal requirements
- Analyze customer operational needs and configure systems to meet specific hospitality requirements
- Ensure system setup supports multiple users and aligns with the customer service model and operational workflows
- Train customer staff on the best and most practical use of the hospitality software solutions
- Take customer sites live and provide onsite support for operational and application-related requests
- Report accurate project status and act proactively to achieve defined project goals
- Provide internal consultation related to hospitality systems and implementations
Experience & skills
- Have a hospitality business background or proven working experience in a similar PMS implementation role
- Possess operational experience in Meetings, Events, and group hospitality operations, which is considered an add-on
- Demonstrate the ability to quickly adapt to new technologies, hospitality products, and procedures
- Show capability to work effectively in a multi-tasked and fast-paced hospitality technology environment
- Demonstrate the ability to quickly learn and handle the company’s various hospitality IT solutions including system installation
- Exhibit ownership with quality and a professional get-it-done work ethic
- Be fluent in English, with Arabic language proficiency considered an add-on
- Be willing to travel 70% to 80% across the Middle East region