GMG
Store Manager | Modora Home Division
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job expiry date: 17/05/2026
Job overview
Date posted
02/04/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
17/05/2026
Job description
The Store Manager for Modora Home Division in Dubai is responsible for overseeing the complete operations of the retail store, ensuring smooth day-to-day management while driving sales, maximizing revenue, and maintaining exceptional customer experiences. The role involves managing staff recruitment, training, supervision, and performance evaluation while fostering a positive, motivated, and high-performing team culture. The manager ensures operational excellence by monitoring inventory levels, optimizing stock availability, coordinating restocking, and maintaining the storeās visual presentation through strategic visual merchandising. The position is accountable for developing and managing the store budget, controlling expenses, identifying cost-saving opportunities, and ensuring compliance with company policies, health and safety regulations, and industry standards. The Store Manager also acts as the first point of contact for customer service issues, resolving inquiries, concerns, and complaints promptly and professionally. This role requires strong leadership, strategic planning, retail operational knowledge, and the ability to align store activities with corporate objectives to drive performance, brand consistency, and customer satisfaction.
Required skills
Key responsibilities
- Oversee all aspects of store operations including staff management, inventory control, customer service, and store maintenance, ensuring compliance with company policies and standards.
- Develop and implement sales strategies to achieve sales targets, maximize revenue, monitor performance metrics, analyze sales trends, and identify opportunities for improvement.
- Recruit, train, supervise, and develop store staff, fostering a positive, motivated team culture, conducting performance reviews, and providing constructive feedback.
- Ensure exceptional customer service by creating a welcoming and helpful atmosphere, addressing customer inquiries, concerns, and complaints in a timely and professional manner.
- Monitor and manage inventory levels, conduct regular stock assessments, coordinate restocking efforts, and optimize product availability to meet customer demand.
- Oversee store layout and visual merchandising strategies to enhance the shopping experience, promote products, and drive sales performance.
- Develop and manage the store budget, control operational expenses, identify cost-saving measures, and ensure financial targets are met.
- Ensure compliance with company policies, industry regulations, health and safety standards, and implement security measures to prevent theft and loss.
Experience & skills
- Minimum of 7 years of professional experience, including at least 3 years in retail or a relevant managerial field.
- Bachelor's degree in Business Administration or a related field, demonstrating foundational business, operational, and management knowledge.
- Proven experience in store operations management, sales target achievement, and revenue optimization within a retail environment.
- Strong leadership and team management skills with experience in staff recruitment, training, supervision, performance review, and motivation.
- Demonstrated ability to implement visual merchandising strategies, manage inventory control, and optimize stock availability.
- Experience in budget management, expense control, financial reporting, and identifying opportunities for operational cost savings.
- Knowledge of compliance requirements, health and safety standards, and security measures relevant to retail operations.
- Excellent customer service, problem-solving, and communication skills to handle inquiries, complaints, and operational challenges effectively.