Honeywell
Senior Field Service Engineer
- Permanent
- Riyadh, Saudi Arabia
- Experience 5 - 10 yrs
- Urgent
Job expiry date: 17/10/2025
Job overview
Date posted
02/09/2025
Location
Riyadh, Saudi Arabia
Salary
SAR 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
17/10/2025
Job description
The Senior Field Service Engineer provides on-site technical support for installations, troubleshooting, testing, commissioning, and repairs of complex products and systems. This role involves close customer interaction for problem resolution, driving satisfaction through effective service delivery, and mentoring junior engineers. The engineer will ensure systems are installed and maintained in compliance with applicable codes, foster demand generation opportunities, and uphold safety and compliance standards while contributing to system performance optimization.
Required skills
BMS systems
Honeywell BMS
low current systems
NFPA standards
ASHRAE standards
Saudi building codes
system commissioning
system calibration
fault diagnostics
ICT networks
databases
servers
RAID systems
field service engineering
technical documentation
Key responsibilities
- Demonstrate extensive knowledge of the products and services offered, providing Testing & Commissioning, engineering, programming, designing maintenance, and repairs as needed
- Serve as the primary technical liaison between the company and customers, conducting field service calls and ensuring timely resolution of issues
- Verify system functional performance to ensure proper operations according to contract requirements, shop drawings/sequence of operations
- Test, calibrate and verify system and peripheral devices according to all applicable standards and codes
- Generate leads from contracted sites, provide estimates and quotes for additional services as identified or requested
- Analyze and resolve customer issues by diagnosing malfunctions and recommending corrective actions
- Mentor junior field service engineers and provide training to customers on product usage and maintenance
- Maintain detailed records of service work, including reports on equipment performance and recommendations for service improvement
- Ensure all activities are conducted in a safe and compliant manner according to company standards and governmental regulations
Experience & skills
- Bachelor’s degree in Electronics or Electrical Engineering or equivalent
- Minimum of 5–8 years in field service engineering or a similar role
- Proven track record of successful installations and maintenance of complex systems
- BMS experience is mandatory (Honeywell BMS preferred)
- Knowledge of other low current systems is a plus
- Working knowledge and certifications of NFPA, ASHRAE standards, global and Saudi building codes
- Understanding of databases, ICT & networks, servers, RAID systems and PCs
- Ability to travel up to 20%
