Job description

The Team Leader, Housekeeping at Atlantis, The Royal Dubai, is responsible for supervising, directing, and assisting housekeeping attendants to ensure the highest standard of cleanliness, maintenance, and operational excellence in guest rooms and corridors. This role ensures all housekeeping procedures are updated and maintained in accordance with health and safety policies for personnel and guests. The Team Leader coordinates staff to deliver prompt, courteous service, monitors compliance with resort standards and policies, and supports the creation of exceptional guest experiences. The position requires administrative capabilities, operational oversight, and leadership skills to manage teams efficiently while upholding Atlantis’ mission to deliver extraordinary experiences. Computer literacy, strong customer focus, and the ability to maintain high-quality service under fast-paced conditions are essential. The role emphasizes the supervision of day-to-day housekeeping operations, mentoring and coaching staff, enforcing operational procedures, and ensuring performance standards align with the luxury resort’s expectations, contributing to the resort’s reputation as a world-class destination.