
Kerzner
Team Leader, Housekeeping | Hospitality | Atlantis, The Royal
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job expiry date: 10/03/2026
Job overview
Date posted
25/01/2026
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
10/03/2026
Job description
The Team Leader, Housekeeping at Atlantis, The Royal Dubai, is responsible for supervising, directing, and assisting housekeeping attendants to ensure the highest standard of cleanliness, maintenance, and operational excellence in guest rooms and corridors. This role ensures all housekeeping procedures are updated and maintained in accordance with health and safety policies for personnel and guests. The Team Leader coordinates staff to deliver prompt, courteous service, monitors compliance with resort standards and policies, and supports the creation of exceptional guest experiences. The position requires administrative capabilities, operational oversight, and leadership skills to manage teams efficiently while upholding Atlantisā mission to deliver extraordinary experiences. Computer literacy, strong customer focus, and the ability to maintain high-quality service under fast-paced conditions are essential. The role emphasizes the supervision of day-to-day housekeeping operations, mentoring and coaching staff, enforcing operational procedures, and ensuring performance standards align with the luxury resortās expectations, contributing to the resortās reputation as a world-class destination.
Required skills
Key responsibilities
- Supervise, direct, and assist housekeeping attendants to ensure completion of assigned tasks in guest rooms and corridors according to resort standards
- Monitor and ensure housekeeping procedures are updated and comply with health and safety policies
- Identify and maintain the highest possible standards of cleanliness and maintenance in all areas
- Coordinate and supervise all colleagues to ensure prompt and courteous service to guests
- Ensure all operational areas adhere to resort standard procedures and policies
- Provide guidance, training, and mentorship to housekeeping team members
- Monitor staff performance and operational efficiency, addressing issues as they arise
- Support administrative tasks related to scheduling, reporting, and inventory management
- Collaborate with other departments to maintain seamless service delivery
- Contribute to maintaining and enhancing guest satisfaction and overall resort quality standards
Experience & skills
- Bachelorās Degree in Hotel Management
- Previous experience in a similar role within a 5-star hotel
- Computer literacy and familiarity with administrative systems
- Strong customer focus and service orientation
- Proven leadership and team management skills
- Knowledge of housekeeping operations and procedures in luxury hospitality
- Ability to supervise and coordinate multiple staff effectively
- Excellent communication skills with the ability to interact at all levels
- Ability to work in a fast-paced and dynamic environment
- Commitment to health, safety, and operational standards