Etihad Airways
Product Analyst Cargo System
- Permanent
- Abu Dhabi, United Arab Emirates
- Experience 2 - 5 yrs
Job overview
Date posted
07/07/2025
Location
Abu Dhabi, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package + relocation
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
21/08/2025
Job description
The Product Analyst Cargo System at Etihad Airways is responsible for coordinating and delivering bug fixes, enhancements, and system upgrades for Etihad Cargo’s systems in collaboration with the DT&I and various stakeholders across Commercial and Operations. The role includes managing the product roadmap, supporting Revenue Management systems through data analysis and calibration, and performing detailed user acceptance testing. The Analyst defines features and user stories with clear acceptance criteria, facilitates stakeholder demos, and ensures all systems and vendors align with the business functionality requirements. Expertise in Agile methodologies including SAFe, Scrum, and Lean Portfolio Management is required. The position also involves maintaining team backlogs and improving system performance and usability to support Etihad Cargo’s strategic objectives.
Required skills
Key responsibilities
- Prioritize and coordinate delivery of bug fixes, enhancements, and new releases for Cargo systems
- Liaise with DT&I and Cargo stakeholders to incorporate business requirements into the product roadmap
- Manage user acceptance testing by defining scope and scenarios and guiding relevant stakeholders
- Support Revenue Management systems with data analysis and calibration
- Own and maintain team backlog and coordinate dependencies with other Product Owners
- Define features and user stories with acceptance criteria and test cases aligned with business goals
- Validate completed stories and features against acceptance criteria and Definition of Done
- Ensure understanding of functionality and priorities among DT&I and vendors for each iteration
- Facilitate iteration planning and stakeholder demos with a focus on deliverables and process improvement
Experience & skills
- Bachelor’s degree in Computer Science, Engineering, Operations Research, or Information Systems
- 3 years of experience in Revenue Management systems or product development within the cargo or aviation industry
- Proven experience managing product roadmaps, system upgrades, and UAT
- Experience with Agile methodologies including SAFe, Scrum, and Lean Portfolio Management
- Strong technical and business operations knowledge
- Excellent communication and coordination skills
- Demonstrated ability to work with multiple teams across the organization