Job description

The Vice President Residences at Kempinski Hotels leads the strategic and operational management of the global residential portfolio, ensuring that every branded residence delivers the 'artisan of hospitality' experience aligned with Kempinski’s iconic hotels. The role bridges luxury hospitality and high-end real estate management, translating brand strategy into local operational execution across mixed-use developments. Responsibilities include developing and enforcing residential-specific SOPs and service protocols, managing owner and stakeholder relations, overseeing pre-opening readiness and operational functionality in new residential builds, controlling residential budgets and CapEx programs, ensuring personalized resident recognition and brand ambassador engagement, and conducting quality audits and property reviews to identify service gaps. The position demands deep expertise in branded residences, legal and insurance requirements for private ownership within hotel brands, multi-property oversight, and advanced financial acumen including P&L management and NOI optimization. The role requires a poised, participative leadership style and strong communication and influence skills with global developers, brand headquarters, and private homeowners.