Job description

The Reward Specialist is responsible for managing the implementation and delivery of a range of best practice Reward programmes and activities within Serco's corporate operations in Dubai, including salary review processes, market benchmarking, pay deck development, job evaluation, benefit portfolio management, functional remuneration and incentive schemes, as well as reward policy and processes. This role involves conducting market research, making recommendations on the SME Reward Strategy, preparing reward communications for senior management, producing and reviewing all reward-related reports, enhancing reward tools and processes for efficiency and scalability, managing the Reward Calendar, and creating country-specific and contract-specific pay decks in liaison with HRBPs in line with pay positioning strategy. The role requires knowledge of reward practices across the Middle East, comprehensive understanding of employment legislation in Middle East countries, experience with project management, statistical and numerical analysis, Excel and PowerPoint proficiency, and the ability to handle confidential information tactfully. The role contributes to operational transformation and advisory services, aligning with Serco’s +impact division, supporting government and regulated business operations, and ensuring positive outcomes in service efficiency, customer experience, safety, and environmental performance.